Superlife Co | Natural Beauty Products & Services

Lead your Superlife: Healthy, Happy, Confident

Lead your Superlife: Healthy, Happy, Confident

Superlife Co. FAQ Page

About Superlife Co

Our mission is to help customers lose weight and have a clear skin with products that are 100% natural and sustainable. By means of being sustainable, it means that our products will increase your metabolism to help you lose weight and not gain it back. Additionally, our beauty products will help you heal and clear your skin through regeneration of one’s own cells to overall achieve a slim, healthy and confident self.

Founded and supported by the people behind various F&B startups including Harvst, Daily Roast and KOI Franchise in Thailand, we are bringing Superlife Co to another level by using proprietary food manufacturing technology that preserves all the good things like nutrients and taste without the bad things like preservatives, MSG and additives.

About Taifu V Shape 100% Natural Spray

1. What can this spray do?

Proven v shape face, lifting, reduce puffiness and wrinkles using collagen and your own cells to recreate collagen loss as we aged. It lighten scars and cures acne. Made from 100% natural herbs with nanotechnology.

2. How long can this last?

2-3 months if you use twice daily.

3. What happens when I stop using it?

As it makes use of your own cells to regenerate collagen as you loses them on a daily basis, you will not experience changes when you stopped using it. If you use on a daily basis for 3 months, your skin will start producing collagen on its own and your age reversal process will start.

4. When’s the expiry date?

Each bottle lasts for 3 years from manufacturing date. Current batch expires June 2022.

5. Why does the V shape spray works?

Taifu made use of nobel award winning technology known as peptide chain technology for instant v shape, hydration, radiance, lifting and reduction of appearance of fine lines and wrinkles. The essential amino acids (collagen) are solidify into one chain through peptide chain technology, making the peptide immobile until it is being released from the polymer by a special reagent.

This step ensures that none of the peptide is lost in the purification step that follows the addition of each amino acid until there is complete bonding. Apart from peptide chain technology, Taifū effect is instant and sustainable because of NkDa micro quantum absorption and advanced herbs extraction technique.

6. What is peptide and why is it important for our skin?

Peptides are fragments of proteins. When peptides form a long chain of amino acids, they become proteins. When they are in a short chain of amino acids, they are able to penetrate the top layer of our skin to send signals to our cells to for recovery, healing etc.

One important protein in our skin is collagen, which gives our skin its thickness and youth. Collagen breaks down in the skin due to age, environmental factors, UV rays and stress, causing wrinkles to form and that is why we need to always give our skin collagen to look young.

7. Will I get allergies from it?

It’s so safe that they spray on babies. However, if you have known allergies with kiwi on your skin, please try it at your neck first.

8. Will I get a discount if I buy more?

Yes, you can become our distributor. Please email hello@superlife.co for more enquiries.

About Our HFFP Diet Routine

1. What is HFFP Diet?

It is a diet that is High in Fibre, Fat and Protein to help you increase metabolism rate naturally. Imagine going back to the time when you are 18 year old. Even though you eat more, you put on less weight.

The more you eat, the slimmer you get? Totally possible with our HFFP diet routine!

2. How does our HFFP Diet help me to lose weight and not gain it back?

Our HFFP diet routine consists of cacao powder and quinoa meals that are high in quality protein, fibre and good fat that helps to activate your sleeping metabolic cells to burn fats and calories at a faster rate.

Quinoa and Cacao are extremely high in soluble fibre, which helps you lose belly fats, reduce calories intake and aid in digestion. Cacao is also high in fat so it helps to digest your food slowly, curb your appetite and keep you full for a longer time.

Committing to this diet routine helps you to stay lean, be more confident and become healthier.

About Quinoa

1. What is quinoa?

Quinoa is a vegatable seeds that is in the same family as spinach. Most of the people mistook quinoa as a grain but it is actually just a pseudo grain that is healthier and lower in calories than brown rice, gluten free and low in GI.

2. How does quinoa taste like?

Quinoa tastes generally fluffy and somewhat nutty. The quality of the quinoa makes a lot of difference to the taste. For quinoa that you get from supermarkets and most online stores, they do not fluff up very much and taste bitter. Superlife Co.’s quinoa is certified premium grade and saponin free which is why our quinoa is not pretty. Also, our quinoa fluffs up about 30% more than the quinoa in the market as the grade of quinoa we have is the highest grade.

We have come across a lot of the people who told us that they do not like the taste of quinoa but after trying our quinoa, they changed their preception. We organize demostration and free tasting sessions regularly. Follow us on Facebook or our community group – Lose Weight And Not Gain It Back (HFFP diet – High In Fat Fiber Protein) to find out when we are having those events. Trying is believing!

3. What if I do not like the taste of your quinoa?

Fear not, we guarantee you Money Back Guarantee if you do not like our asian quinoa packs.

You can also read about reviews on our Asian Quinoa Packs here

About 1 Min Soup with Quinoa

1. What is it?
  • Comforting soup with 100% natural ingredients 
  • 1.5 times more protein and fibre than brown rice meal
  • Helps to:
    • lose weight
    • improves complexion 
    • boosts memory and energy
    • cures hangover
    • boosts kid’s growth and brain development

2. How do I cook it?

Cooking Superlife Co’s 1 Min Soup with Quinoa is easy! Simply pour hot water in the cup and leave it for 1 minute to fluff up to perfection.

3. How does it taste like?

Familiar tasty flavours such as clear tokyo mushroom soup, tomyam soup, kimchi soup etc that has quinoa inside that tastes like porridge.

We organize demonstration and free tasting sessions regularly. Follow us on Facebook or our community group – Easy Healthy Food Tips to find out when we are having those events. Trying is believing

4. Are the Soup Gluten-free?

Yes! All our products are gluten free.

5. Is it free of preservatives/chemicals?

Yes, all the soup are completely free of all preservatives and chemicals.

In fact, we are the first in the world to succeed in creating instant food that preserves nutrients and taste with long shelf life without any preservatives, additives and chemical

6. Are the soup suitable for diabetics?

Yes, Quinoa is a Low GI product, which means that it is low in sugar levels (especially compared to white and brown rice). In fact, it is one of the best foods people with diabetes can eat.

7. How long can the soup last in my pantry?

Typically, it has a shelf-life up to 25 years. It contains no preservatives, but since the water and oxygen in the products are almost fully taken out, it can last a long period of time in your pantry. 

9. Can I mix the flavors in the bag?

Yes you can mix them here

10. If I buy in bulk how much will it cost?

Please contact us at hello@superlife.co if you would like to buy more than 300 packs

11. How can I be a partner/distributor?

If you’re interested to become one of our partners or distributors, please send an email to hello@superlife.co 

About 1 Min Soup with Quinoa For Kids

1. Can my Kids eat your product?

Yes, kids can eat too! If your kid is old enough to eat rice, they are definitely old enough to eat our product

2. What are the benefits for my kids / Why should my kids eat Quinoa?

  • Quinoa is high in Minerals like Calcium and Iron that is vital for their brain and bone development. 

  • Quinoa is high in fibre, which aids children’s digestion significantly. It relieves constipation and controls blood sugar, reducing the risk of obesity. 

  • Quinoa is high in antioxidants which is great to fight against free radicals and prevent cancers and tumors. 

  • Quinoa is high in protein, which is important in growing and repairing tissue in our body.

 

About Asian Quinoa Packs

How do I cook Superlife Co.’s Asian Quinoa Packs?

Cooking Superlife Co.’s Asian Quinoa Pack is an easy 2 Step process using a rice cooker. Total Cooking time: 15 – 20 minutes

Open up the Asian Quinoa Pack and pour in the pack’s contents into the rice cooker.
Add in 240ml to 320ml of water into the rice cooker. Optionally, you can also add a tablespoon of either sesame or coconut oil to give the quinoa extra flavor and fragrance.

You can watch how the quinoa can be cooked, various recipes that we have, our clients’ reviews and other events that we have on our youtube or pinterest

1a) Do I have to use a rice cooker?

You do not have to as there are other modes of cooking our Asian Quinoa Packs. However, cooking using a rice cooker is the most fool-proof, easiest method.

1b) Can I cook it on a stove?

Yes, you can cook our Asian Quinoa Packs on a stove.

Total Cooking time: 15-20 minutes
1. Add the contents of the Asian Quinoa Pack into a small pot.
2. Add 2 cups of water (320ml) into the pot and bring to a boil. Once it starts boiling, turn the heat down to low, cover the pot and let the quinoa simmer until the water has fully evaporated.
*Pro tip: Stir the Quinoa once in a while! Feel free to add more water accordingly. Remember, the more the water, the fluffier the quinoa will be.
3. When the Quinoa is ready, fluff it up with a spatula and serve!
Note: Cook the quinoa as you would rice on a stove top.

1c) Can I cook it in a thermos?

Yes. Add in ¾ of water – 2 hours.

1d) Can I cook it in a microwave?

Yes!

2. What is the nutritional content range of the Asian Quinoa Packs?

Calories: 296 to 343
Cholestrol: 0%
Sodium: 0% to 4%
Fiber: 23% to 41%
Calcium: 4% to 9%
Iron: 20% to 37%

3. Are Superlife Co.’s Asian Quinoa Packs Halal?

Yes! 3 of our flavours are certified halal – Mushroom, Spicy Curry and Thai Green Curry.

4. Are Superlife Co.’s Asian Quinoa Packs Vegan?

The only product that is non-vegan is our Kimchi Quinoa (containing fish sauce). You’d be glad to know that even our chocolate bar is vegan too 😉

Here is the list of Vegan Products in our Quinoa collection:
  • Mushroom Quinoa
  • Spicy Curry Quinoa
  • Japanese Quinoa
  • Thai Green Curry Quinoa
  • 4pm Quinoa Cacao Blocs
  • Plain Quinoa range

5. Are Superlife Co.’s Asian Quinoa Packs Gluten-free?

Yes! All our products are gluten free.

6. Are Superlife Co/’s Asian Quinoa Packs sodium free?

Yes! Our Mushroom, Japanese and Spicy Curry Quinoa Packs come with a separate pink salt pack which you can choose not to add when you cook =)

7. Are Superlife Co.’s Asian Quinoa Packs suitable for diabetics?

Yes, Quinoa is a Low GI product, which means that it is low in sugar levels (especially compared to white and brown rice). In fact, it is one of the best foods people with diabetes can eat.

8. Are Superlife Co.’s Asian Quinoa Packs suitable for kids?

Yes, our Asian Quinoa Packs are suitable for kids. As long as your kids can eat rice, they are definitely capable of eating quinoa.

9. Can I lose weight by eating Quinoa?

Yes, you can lose weight eating Quinoa. Quinoa is high in fibre and high in protein, which helps detoxify your body and keep you full naturally for a longer period of time. Quinoa is also known to increase your metabolism, which aids in weight loss.

10. Where should I store Superlife Co.’s Asian Quinoa Packs at home?

You can store the Asian Quinoa Packs in your pantry or the fridge. Storing the Quinoa Packs in the fridge will make them last longer.

11. How long can Superlife Co.’s Asian Quinoa Packs last in my pantry?

Superlife Co.’s Asian Quinoa Packs has a shelf-life of 2 years. It has no preservatives, but since our packs are made entirely of dried goods, it can last a long period of time in your pantry.

12. Is it Organic and Free of Preservatives/Chemicals?

Yes, our Asian Quinoa Packs are completely organic and free of all preservatives and chemicals.

13. Do I need to rinse the Quinoa before I cook them?

No, you do NOT need to rinse our Quinoa. All of the Quinoa in our range of products are pre-washed and polished. Clean enough to cook straight away!

14. How is our Quinoa different compared to other brand’s Quinoa?

We use the most premium grade Quinoa from Peru, South America. It has been certified saponin free and it is pre-washed and polished. Most of the suppliers in the market only offers pre washed but not CERTIFIED saponin free.

Hence, not only does it have a very clean taste that is free of saponin and bitterness, but it is also visually really clean and shiny. In terms of texture, our quinoa fluffs up 3x bigger than it’s original seed size, which is bigger on average than your regular cheap, grocery store quinoa.

We are also the very first in the world to make Asian Quinoa Packs that are easy to cook and has many delicious Asian flavors. Not to mention completely free of preservatives 😉

14a) What is saponin? Why is it important to remove them?

Saponin is the toxic layer that protects the grain from pests and it is important to remove them before injesting. We invest in a process to remove them completely and hence it is certified to be saponin free.

15. What if I can’t finish one whole Asian Quinoa Pack to myself? Can I just cook half of the packet?

We do not suggest cooking only half of the Asian Quinoa Pack as it makes the Quinoa more likely to burn in your rice cooker. However, we do suggest cooking an entire pack and storing whatever quinoa you can’t finish in the fridge. Check the question below for more details on fridge Quinoa-storing.

16. Can I store the quinoa in the fridge and how many days can it last?

Yes, you can store leftover Quinoa in a tupperware in the fridge. It can last in your fridge for up to 4 days and still tastes wonderful when heated up!

17. How much is each Asian Quinoa Pack?

If you buy individual packs, Basic flavor is $8.90 and Premium flavor is $9.90.
However, if you buy the Asian Quinoa Packs in a bundle of 10 or more, Basic flavor becomes $4.90 and Premium flavor becomes $5.90. That’s 40% OFF!

*Basic Flavor include: Mushroom Quinoa / Japanese Quinoa / Spicy Curry Quinoa
*Premium Flavor include: Kimchi Quinoa / Thai Green Curry Quinoa

18. If I buy in bulk how much will it cost?

If you buy more than 300 packs, each Basic flavor pack will be $3.90 and Premium flavor will be $4.90.

19. How can I be a partner/distributor?

If you’re interested to become one of our partners or distributors, please send an email to hello@superlife.co

20. Where can I find your products?

Online
Our Website: www.superlife.co
Redmart: https://redmart.com/marketplace/superlife-co
Carousell: https://carousell.com/superlifeco/
Shopee: https://shopee.sg/superlifeco

Offline
Montana Brew
Organic Sanctuary
Gorillaz Gym

21. What are the health benefits of Quinoa?

Weight Loss / Prevents Weight Gain
Prevents Type 2 Diabetes (Quinoa is diabetic friendly)
Relieves Constipation
Lowers Cholesterol and High Blood Pressure
High in Antioxidants
Relaxes Blood Vessels
Promotes Tissue Growth & Repair
Gives you energy throughout the day
Increases your metabolism

About Our Chocolate

1. Do I need to cook the 4pm Quinoa Cacao Bloc?

No, you do not have to cook our 4pm Quinoa Cacao Blocs. It is in fact a snack that you can eat straight away!

2. What are the benefits of the 4pm Quinoa Cacao Bloc?

Gives you energy
Wakes you up naturally and keeps you productive
Increases your metabolism
Improves your mood and makes your more happy!
Balances your hormonal mood swings
Prevents premature aging

About Quinoa For Kids

1. Can my Kids eat Quinoa?

Yes, kids can eat Quinoa! If your kid is old enough to eat rice, they are definitely old enough to eat Quinoa 😉

2. What are the benefits for my kids / Why should my kids eat Quinoa?

Quinoa is high in Minerals like Calcium and Iron that is vital for their brain and bone development.

Quinoa is high in fibre, which aids children’s digestion significantly. It relieves constipation and controls blood sugar, reducing the risk of obesity.

Quinoa is high in antioxidants which is great to fight against free radicals and prevent cancers and tumors.

Quinoa is high in protein, which is important in growing and repairing tissue in our body.

About Delivery

1. What is the minimum order to get free delivery?

You just need to spend a minimum of $35 in order to be eligible for free delivery, else it is a flat fee of $6 per order.

2. How long will it take to deliver my item?

It takes approximately 3-4 working days to deliver your purchase. Delivery will be done by SingPost, Smart Pac.

3. When are your delivery times?

Delivery time depends on Smart Pac, Courier but generally it takes 2 to 3 working days

4. What if I’m not home for my delivery?

If you happen to not be home during the time of the delivery, SingPost will out into your mail box!

5. Where is my order? My item hasn’t been delivered, what should I do?

If your order has not arrived after 3-4 working days since your purchase

Contact us, email.

6. Do you ship overseas?

Yes! We do. The shipping rate depends on your choice of shipping method. Please email us if you are interested to ship overseas.


About My Account

1. How do I change my address or add a new one?

You can log into your profile via the top right hand corner of superlife.co and change it under the "Addresses" tab on the right hand column.

2. How do I change my password or account details?

You can log into your profile via the top right hand corner of superlife.co and change it under the "My Account" tab on the right hand column.

About Payment

1. What is the mode of payment I can use?

You can use pay via credit card via Paypal or Stripe or you can pay via your paypal account. You can also pay via cash if you buy from our office at 1 Mactaggart Road, #02-02. Our office is opened from Monday to Friday, 10am to 6pm. However, as we are out for corporate talk and show some times, please contact us before coming over.

2. Will my information be kept private?

Of course! We use your information only to process orders, to provide an enhanced and personalized shopping experience, and to inform you of special RedMart offers and discounts. We will not release your personal information to any third party unless you have granted us explicit permission to do so. Refer to our privacy policy for further details.

3. Why am I unable to checkout?

Sorry for the inconvenience. Please email hello@superlife.co / contact us on Facebook

4. How secure is your payment system?

We use https and verified third party payment systems like paypal and stripe

Others

1. How can I leave a feedback for an item/items I recently purchased?

Email
Surveys
Facebook Review

2. Can I return & refund my order?

If you’re unsatisfied with our Quinoa packs, contact us at hello@superlife.co.
We guarantee you a full refund once you post back the rest of the quinoa products you have not consumed.

3. Can I exchange an item for another?

Yes! Contact us at hello@superlife.co. Shipping charges might apply.

Any other questions?
Contact us: hello@superlife.co

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